Returns Policy

Returns Policy

We take all possible steps to ensure that both our products and our service meet the very highest standards of quality. If however you are not completely satisfied with your purchase, please email us so that we can see what we can do to put things right.

In the event that you still wish to return your purchase please return the item to us in its original unused condition within 28 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note: Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.  The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Please allow 7 working days for a refund to be processed.